Shipping Policy
This Shipping Policy outlines how we process and deliver orders of mobility products such as wheelchairs, walkers, walking sticks, commode chairs, and related accessories.
1. Order Processing & Dispatch
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Orders are processed within 2–3 business days from receipt, provided product availability is confirmed.
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You will receive an order confirmation once your order is accepted and processed (via email and/or phone).
2. Shipping Zones & Options
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Domestic deliveries (within India): We partner with reputable couriers, but service availability may vary by location.
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International deliveries: Available on a case-by-case basis. Contact us at amereyfurniture206@gmail.com or +91‑99585‑82902 to request international shipping, if needed.
3. Shipping Costs
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Shipping charges depend on the product type, weight, dimensions, and the delivery destination.
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Shipping costs and estimated delivery timelines will be displayed at checkout before you confirm your order, ensuring transparency.
4. Estimated Delivery Time
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After dispatch, delivery usually takes 3–7 business days for domestic orders, depending on your location and courier efficiency.
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For international orders (if applicable), timelines will be provided on request, as shipping times vary by country and customs processing.
5. Order Tracking
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Once your order is dispatched, you will receive a shipping confirmation with a tracking number (when applicable), enabling you to monitor your delivery status.
6. Damages, Loss & Delivery Issues
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If items arrive damaged or broken, or if you receive the wrong product, notify us immediately upon delivery to initiate a return as per our Return Policy.
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Ensure you inspect products at the time of delivery and report any issues right away.
7. Shipping Restrictions
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Some products may require special handling (e.g., bulky items or items with batteries).
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We reserve the right to refuse or modify orders if delivery to a specific location is not feasible or violates legal/regulatory shipping requirements.
8. Returns & Refunds
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For information about returns, wrong product shipments, or refunds, please refer to our Refund & Return Policy, which covers eligibility and procedures for returns and refunds.
9. Contact Us for Shipping Inquiries
If you have any questions about shipping, reach out:
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Email: amereyfurniture206@gmail.com
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Phone: +91‑99585‑82902